The T's & C's

Making a booking

Once we have decided on your date and number of courses a 25% deposit of the quoted amount is required within 48 hours.

Once received your booking will be confirmed. This deposit is non-refundable. Please be aware that we cannot hold dates without a deposit.

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Your final payment will be due no later than 5 days prior to the event. 

Your invoice will be issued 7 days prior to your event along with your menu. 

To avoid delays please ensure we have received your dietary requirements and confirmed guest number by this time.

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When do bookings open?

Bookings for 2024 are now open and prices are valid until 30th June 2024.. 

Prices and services for 2025 will be confirmed from 1st July 2024. 

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Travel fees

Due to the rising cost of transport, travel fees will be applicable to bookings outside of The Sunshine Coast.

Bookings in The Morton bay area and Brisbane = $150

Noosa North Shore = $150 

Gold Coast = $300

Bundaberg = $200

(Bookings in Brisbane are subject to a minimum spend of $1400)

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Minimum spends

Due to high demand the following dates are applicable to a minimum spend:

All remaining Friday/Saturday/Sundays in 2024 and 2025 have a minimum spend of $1400

Special dates including Christmas Eve, Boxing Day, New Years Eve, Easter public holidays, Melbourne Cup, New Years Day = $2100

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Cancellations

No one likes to cancel an event and we will always work with you to try and secure another date when Chef Alan can cook for you. 

If you do need to cancel your deposit is non-refundable. 

For cancellations within 7 days of the event, the whole amount paid will be forfeit. 

This is to cover the cost of ingredients already purchased, time spent creating your tailored menu. 

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Postponing

We understand that it may sometimes be necessary to change the date of your booking. Date changes are permitted up

to 30 prior to your event and your deposit will be moved to a future date without penalty. Date changes after this date will be classified as a cancellation.

Do keep in mind that Alan Dawes Private Chef is generally out booked for Saturdays 6 months in advance so you may need to be flexible if you need to change.

If your new date is more than 6 months in the future from your original date then you may be required to pay new menu pricing. 

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Gift vouchers

If you are using a gift voucher as payment for your booking, once the gift voucher has been redeemed and the date confirmed via email then the standard cancellation terms and conditions will apply. If you need to postpone prior to 30 days before the event then we will move the monetary amount towards your new date without penalty. If you need to postpone within 30 days then the amount minus 25% will be transferred to your new date. 

In the event that you need to cancel within 7 days of the booking the full amount of the gift voucher will be forfeit. 

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Changing guest numbers

If you numbers change prior to the date please let us know as soon as possible.

If your numbers decrease within 7 days of the event, then please be aware there are no refunds of

funds already paid as ingredients will have already been purchased. 

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Menus

Menus are created on a seasonal basis and may differ from the sample menus on the website. Your menu will be sent to you approximately 5 days prior to your event as long as we have received all the information about your event. Please keep in mind during busy periods your menu may be sent closer to the event. Dietary requirements can be catered for and must be provided before the final menu is sent to you. The menu is a chef's choice and your party will all receive the same menu, with the exception of those with specified dietary requirements. Changes of mind regarding preferences will not be accommodated on the night. 

Menu requests 

If you would like a specific item included on your menu, please be aware that due to the rapidly increasing cost of ingredients that this may not be possible.  Your menu is a Chef Choice Tasting Menu experience and not an a la carte or choice menu. 

Your menu is created around seasonal availability and asking for premium ingredients or items which are not in season may incur surcharges.

To experience the best produce around we recommend selecting the Premium 10 course menu. 

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Children 

Children under 12 can be catered for with mains and desserts for $55 per person. Children's meals must be booked at time of booking. You will be sent options for your children's meals with your final menu. All children will receive the same meal unless there are dietary restrictions. 

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Extra Chef

Due to the high quality of our menus and to ensure you get the best experience possible, bookings over 15 guests may require an additional chef. The chef is charged at $55 per hour for a minimum of 5 hours. This is dependant on the type of experience you have booked and will be communicated on a case by case basis. 

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Servicing

Brisbane, Sunshine Coast, Noosa, Bundaberg, Hervey Bay, Fraser Coast and Mackay